Customer Service

  • Size chart: We know how clothing sizes can vary in Australia and overseas. When designing DD, we were mindful of this and how your own body can change slightly throughout the seasons. As such, we have selected flexible, shape-retention fabrics styled to comfortably adjust to the following size ranges: 
  • Care instructions: Please follow the care instructions supplied with your DDs. Our garments are made from the finest quality Italian fabrics and manufactured in Australia to strict quality guidelines. Your DDs will support you throughout a variety of adventures and to ensure they are your companion for a long time, please treat them kindly; avoid harsh detergents and fabric softener; wash inside out; dry away from direct sunlight and avoid clothes dryers. 
  • Returns and exchanges: We are confident you will love your DDs. However, if for some reason you are not satisfied when you first receive your DDs, you must notify us within 7 days and return them within 14 days in original condition including swing tags and packaging. We will not accept damaged goods or goods that have been worn. Return costs will be your responsibility. If, however, DD deems the product to be faulty, we will provide a replacement.

Before returning, please ensure:

  • you have notified DD of your intention to return within 7 days
  • swing tags and packaging are still attached and in new condition
  • you have not worn or washed the garment
  • post your item with the returns form to DD within 14 days to:
    Destination Derrière, P.O. Box 212 Tamborine Mountain Q.4272. Australia

CLICK HERE to download the returns form

If in doubt, contact DD at teamdd@destinationderriere.com.au quoting your name and invoice number.